Advisory Board

We would like to thank our Advisory Board members for all their hard work and collaboration on Chartwell’s 22nd Annual EMACS Conference.  Their dedication, expertise and support is one of the many reasons this event is such a continued success.


Donna Alvado – Project Manager, Customer Satisfaction, Georgia Power


Tracie Boutte – Vice President, Customer Experience, Entergy


Amy Halferty – Customer Satisfaction Manager, Duke Energy


Kristy Lovett – Senior Manager, Customer Satisfaction, Ameren Missouri


Tim Melton – Customer Commitment Manager, LG&E and KU

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